Dataset statistics
| Number of variables | 15 |
|---|---|
| Number of observations | 403 |
| Missing cells | 1 |
| Missing cells (%) | < 0.1% |
| Duplicate rows | 0 |
| Duplicate rows (%) | 0.0% |
| Total size in memory | 47.4 KiB |
| Average record size in memory | 120.3 B |
Variable types
| Numeric | 10 |
|---|---|
| Categorical | 3 |
| Boolean | 2 |
ReclameAqui has constant value "True" | Constant |
Volume_7days is highly correlated with Volume_15days | High correlation |
Volume_15days is highly correlated with Volume_7days and 1 other fields | High correlation |
Volume_Monthly is highly correlated with Volume_15days | High correlation |
%Insatisfação(CSAT) is highly correlated with CSAT_Rated | High correlation |
CSAT_Rated is highly correlated with %Insatisfação(CSAT) | High correlation |
Volume_7days is highly correlated with Volume_15days | High correlation |
Volume_15days is highly correlated with Volume_7days and 1 other fields | High correlation |
Volume_Monthly is highly correlated with Volume_15days and 1 other fields | High correlation |
Tempo_Medio_Chat is highly correlated with Tempo_Medio_Email and 1 other fields | High correlation |
Tempo_Medio_Email is highly correlated with Tempo_Medio_Chat and 1 other fields | High correlation |
AWT_Chat is highly correlated with Tempo_Medio_Chat and 1 other fields | High correlation |
%Insatisfação(CSAT) is highly correlated with CSAT_Rated | High correlation |
CSAT_Rated is highly correlated with %Insatisfação(CSAT) | High correlation |
Target is highly correlated with Volume_Monthly | High correlation |
Volume_15days is highly correlated with Volume_Monthly | High correlation |
Volume_Monthly is highly correlated with Volume_15days | High correlation |
%Insatisfação(CSAT) is highly correlated with CSAT_Rated | High correlation |
CSAT_Rated is highly correlated with %Insatisfação(CSAT) | High correlation |
Requester_ID is highly correlated with df_index | High correlation |
%Insatisfação(CSAT) is highly correlated with CSAT_Rated | High correlation |
%NFCR is highly correlated with Volume_15days and 3 other fields | High correlation |
Volume_15days is highly correlated with %NFCR and 3 other fields | High correlation |
Target is highly correlated with %NFCR and 3 other fields | High correlation |
Volume_7days is highly correlated with %NFCR and 4 other fields | High correlation |
Month is highly correlated with df_index | High correlation |
CSAT_Rated is highly correlated with %Insatisfação(CSAT) and 2 other fields | High correlation |
Volume_Monthly is highly correlated with %NFCR and 4 other fields | High correlation |
df_index is highly correlated with Requester_ID and 1 other fields | High correlation |
%Insatisfação(CSAT) is highly correlated with ReclameAqui | High correlation |
Month is highly correlated with ReclameAqui | High correlation |
SocialMedia is highly correlated with ReclameAqui | High correlation |
ReclameAqui is highly correlated with %Insatisfação(CSAT) and 3 other fields | High correlation |
Target is highly correlated with ReclameAqui | High correlation |
df_index has unique values | Unique |
Volume_7days has 220 (54.6%) zeros | Zeros |
Volume_15days has 80 (19.9%) zeros | Zeros |
Tempo_Medio_Chat has 132 (32.8%) zeros | Zeros |
Tempo_Medio_Email has 224 (55.6%) zeros | Zeros |
AWT_Chat has 132 (32.8%) zeros | Zeros |
%NFCR has 233 (57.8%) zeros | Zeros |
CSAT_Rated has 247 (61.3%) zeros | Zeros |
Reproduction
| Analysis started | 2021-06-15 18:52:05.079338 |
|---|---|
| Analysis finished | 2021-06-15 18:52:33.894938 |
| Duration | 28.82 seconds |
| Software version | pandas-profiling v3.0.0 |
| Download configuration | config.json |
| Distinct | 403 |
|---|---|
| Distinct (%) | 100.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 78666.15136 |
| Minimum | 96 |
|---|---|
| Maximum | 152133 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 96 |
|---|---|
| 5-th percentile | 9043.1 |
| Q1 | 44557 |
| median | 81852 |
| Q3 | 112213.5 |
| 95-th percentile | 140830.4 |
| Maximum | 152133 |
| Range | 152037 |
| Interquartile range (IQR) | 67656.5 |
Descriptive statistics
| Standard deviation | 41397.42472 |
|---|---|
| Coefficient of variation (CV) | 0.5262418969 |
| Kurtosis | -1.070310983 |
| Mean | 78666.15136 |
| Median Absolute Deviation (MAD) | 32618 |
| Skewness | -0.1493294802 |
| Sum | 31702459 |
| Variance | 1713746773 |
| Monotonicity | Strictly increasing |
Histogram with fixed size bins (bins=50)
| Value | Count | Frequency (%) |
| 45050 | 1 | 0.2% |
| 42468 | 1 | 0.2% |
| 85349 | 1 | 0.2% |
| 98662 | 1 | 0.2% |
| 110961 | 1 | 0.2% |
| 137595 | 1 | 0.2% |
| 106872 | 1 | 0.2% |
| 4473 | 1 | 0.2% |
| 35031 | 1 | 0.2% |
| 46416 | 1 | 0.2% |
| Other values (393) | 393 |
| Value | Count | Frequency (%) |
| 96 | 1 | |
| 811 | 1 | |
| 2134 | 1 | |
| 2367 | 1 | |
| 2398 | 1 | |
| 3287 | 1 | |
| 4176 | 1 | |
| 4473 | 1 | |
| 4674 | 1 | |
| 4925 | 1 |
| Value | Count | Frequency (%) |
| 152133 | 1 | |
| 151880 | 1 | |
| 151739 | 1 | |
| 151214 | 1 | |
| 151061 | 1 | |
| 150812 | 1 | |
| 150594 | 1 | |
| 149381 | 1 | |
| 148166 | 1 | |
| 146626 | 1 |
| Distinct | 395 |
|---|---|
| Distinct (%) | 98.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 8486860.722 |
| Minimum | 30084 |
|---|---|
| Maximum | 19066870 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 30084 |
|---|---|
| 5-th percentile | 490402.6 |
| Q1 | 3584947 |
| median | 7661219 |
| Q3 | 13832214 |
| 95-th percentile | 17230263.9 |
| Maximum | 19066870 |
| Range | 19036786 |
| Interquartile range (IQR) | 10247267 |
Descriptive statistics
| Standard deviation | 5656256.062 |
|---|---|
| Coefficient of variation (CV) | 0.6664721205 |
| Kurtosis | -1.224239857 |
| Mean | 8486860.722 |
| Median Absolute Deviation (MAD) | 4817037 |
| Skewness | 0.2044813836 |
| Sum | 3420204871 |
| Variance | 3.199323264 × 1013 |
| Monotonicity | Not monotonic |
Histogram with fixed size bins (bins=50)
| Value | Count | Frequency (%) |
| 13887500 | 3 | 0.7% |
| 4840961 | 2 | 0.5% |
| 18570294 | 2 | 0.5% |
| 16652735 | 2 | 0.5% |
| 513811 | 2 | 0.5% |
| 997673 | 2 | 0.5% |
| 11929886 | 2 | 0.5% |
| 8366164 | 1 | 0.2% |
| 3140982 | 1 | 0.2% |
| 664933 | 1 | 0.2% |
| Other values (385) | 385 |
| Value | Count | Frequency (%) |
| 30084 | 1 | |
| 56234 | 1 | |
| 58058 | 1 | |
| 81043 | 1 | |
| 99367 | 1 | |
| 146795 | 1 | |
| 148875 | 1 | |
| 160236 | 1 | |
| 176911 | 1 | |
| 187085 | 1 |
| Value | Count | Frequency (%) |
| 19066870 | 1 | |
| 18934000 | 1 | |
| 18845344 | 1 | |
| 18838144 | 1 | |
| 18814467 | 1 | |
| 18685771 | 1 | |
| 18685162 | 1 | |
| 18655961 | 1 | |
| 18640265 | 1 | |
| 18583205 | 1 |
| Distinct | 4 |
|---|---|
| Distinct (%) | 1.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 3.3 KiB |
| 2021_02 | |
|---|---|
| 2021_05 | |
| 2021_04 | |
| 2021_01 |
Length
| Max length | 7 |
|---|---|
| Median length | 7 |
| Mean length | 7 |
| Min length | 7 |
Characters and Unicode
| Total characters | 2821 |
|---|---|
| Distinct characters | 6 |
| Distinct categories | 2 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | 2021_01 |
|---|---|
| 2nd row | 2021_01 |
| 3rd row | 2021_01 |
| 4th row | 2021_01 |
| 5th row | 2021_01 |
Common Values
| Value | Count | Frequency (%) |
| 2021_02 | 121 | |
| 2021_05 | 113 | |
| 2021_04 | 96 | |
| 2021_01 | 73 |
Length
Histogram of lengths of the category
Pie chart
| Value | Count | Frequency (%) |
| 2021_02 | 121 | |
| 2021_05 | 113 | |
| 2021_04 | 96 | |
| 2021_01 | 73 |
Most occurring characters
| Value | Count | Frequency (%) |
| 2 | 927 | |
| 0 | 806 | |
| 1 | 476 | |
| _ | 403 | |
| 5 | 113 | 4.0% |
| 4 | 96 | 3.4% |
Most occurring categories
| Value | Count | Frequency (%) |
| Decimal Number | 2418 | |
| Connector Punctuation | 403 | 14.3% |
Most frequent character per category
Decimal Number
| Value | Count | Frequency (%) |
| 2 | 927 | |
| 0 | 806 | |
| 1 | 476 | |
| 5 | 113 | 4.7% |
| 4 | 96 | 4.0% |
Connector Punctuation
| Value | Count | Frequency (%) |
| _ | 403 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Common | 2821 |
Most frequent character per script
Common
| Value | Count | Frequency (%) |
| 2 | 927 | |
| 0 | 806 | |
| 1 | 476 | |
| _ | 403 | |
| 5 | 113 | 4.0% |
| 4 | 96 | 3.4% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 2821 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| 2 | 927 | |
| 0 | 806 | |
| 1 | 476 | |
| _ | 403 | |
| 5 | 113 | 4.0% |
| 4 | 96 | 3.4% |
| Distinct | 6 |
|---|---|
| Distinct (%) | 1.5% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 0.7245657568 |
| Minimum | 0 |
|---|---|
| Maximum | 5 |
| Zeros | 220 |
| Zeros (%) | 54.6% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0 |
| Q3 | 1 |
| 95-th percentile | 3 |
| Maximum | 5 |
| Range | 5 |
| Interquartile range (IQR) | 1 |
Descriptive statistics
| Standard deviation | 1.029933581 |
|---|---|
| Coefficient of variation (CV) | 1.421449429 |
| Kurtosis | 3.607784779 |
| Mean | 0.7245657568 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 1.807225269 |
| Sum | 292 |
| Variance | 1.060763182 |
| Monotonicity | Not monotonic |
Histogram with fixed size bins (bins=6)
| Value | Count | Frequency (%) |
| 0 | 220 | |
| 1 | 117 | |
| 2 | 39 | 9.7% |
| 3 | 16 | 4.0% |
| 4 | 6 | 1.5% |
| 5 | 5 | 1.2% |
| Value | Count | Frequency (%) |
| 0 | 220 | |
| 1 | 117 | |
| 2 | 39 | 9.7% |
| 3 | 16 | 4.0% |
| 4 | 6 | 1.5% |
| 5 | 5 | 1.2% |
| Value | Count | Frequency (%) |
| 5 | 5 | 1.2% |
| 4 | 6 | 1.5% |
| 3 | 16 | 4.0% |
| 2 | 39 | 9.7% |
| 1 | 117 | |
| 0 | 220 |
| Distinct | 7 |
|---|---|
| Distinct (%) | 1.7% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 1.369727047 |
| Minimum | 0 |
|---|---|
| Maximum | 6 |
| Zeros | 80 |
| Zeros (%) | 19.9% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 1 |
| median | 1 |
| Q3 | 2 |
| 95-th percentile | 4 |
| Maximum | 6 |
| Range | 6 |
| Interquartile range (IQR) | 1 |
Descriptive statistics
| Standard deviation | 1.194838266 |
|---|---|
| Coefficient of variation (CV) | 0.8723185169 |
| Kurtosis | 1.542721277 |
| Mean | 1.369727047 |
| Median Absolute Deviation (MAD) | 1 |
| Skewness | 1.278068591 |
| Sum | 552 |
| Variance | 1.427638483 |
| Monotonicity | Not monotonic |
Histogram with fixed size bins (bins=7)
| Value | Count | Frequency (%) |
| 1 | 199 | |
| 0 | 80 | |
| 2 | 60 | 14.9% |
| 3 | 36 | 8.9% |
| 4 | 16 | 4.0% |
| 5 | 11 | 2.7% |
| 6 | 1 | 0.2% |
| Value | Count | Frequency (%) |
| 0 | 80 | |
| 1 | 199 | |
| 2 | 60 | 14.9% |
| 3 | 36 | 8.9% |
| 4 | 16 | 4.0% |
| 5 | 11 | 2.7% |
| 6 | 1 | 0.2% |
| Value | Count | Frequency (%) |
| 6 | 1 | 0.2% |
| 5 | 11 | 2.7% |
| 4 | 16 | 4.0% |
| 3 | 36 | 8.9% |
| 2 | 60 | 14.9% |
| 1 | 199 | |
| 0 | 80 |
| Distinct | 8 |
|---|---|
| Distinct (%) | 2.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 1.848635236 |
| Minimum | 1 |
|---|---|
| Maximum | 9 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 1 |
|---|---|
| 5-th percentile | 1 |
| Q1 | 1 |
| median | 1 |
| Q3 | 2 |
| 95-th percentile | 5 |
| Maximum | 9 |
| Range | 8 |
| Interquartile range (IQR) | 1 |
Descriptive statistics
| Standard deviation | 1.323126432 |
|---|---|
| Coefficient of variation (CV) | 0.7157314794 |
| Kurtosis | 4.376103305 |
| Mean | 1.848635236 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 1.99014807 |
| Sum | 745 |
| Variance | 1.750663556 |
| Monotonicity | Not monotonic |
Histogram with fixed size bins (bins=8)
| Value | Count | Frequency (%) |
| 1 | 233 | |
| 2 | 83 | 20.6% |
| 3 | 44 | 10.9% |
| 4 | 18 | 4.5% |
| 5 | 15 | 3.7% |
| 6 | 5 | 1.2% |
| 7 | 4 | 1.0% |
| 9 | 1 | 0.2% |
| Value | Count | Frequency (%) |
| 1 | 233 | |
| 2 | 83 | 20.6% |
| 3 | 44 | 10.9% |
| 4 | 18 | 4.5% |
| 5 | 15 | 3.7% |
| 6 | 5 | 1.2% |
| 7 | 4 | 1.0% |
| 9 | 1 | 0.2% |
| Value | Count | Frequency (%) |
| 9 | 1 | 0.2% |
| 7 | 4 | 1.0% |
| 6 | 5 | 1.2% |
| 5 | 15 | 3.7% |
| 4 | 18 | 4.5% |
| 3 | 44 | 10.9% |
| 2 | 83 | 20.6% |
| 1 | 233 |
| Distinct | 1 |
|---|---|
| Distinct (%) | 0.2% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 531.0 B |
| True |
|---|
| Value | Count | Frequency (%) |
| True | 403 |
| Distinct | 2 |
|---|---|
| Distinct (%) | 0.5% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 531.0 B |
| False | |
|---|---|
| True | 1 |
| Value | Count | Frequency (%) |
| False | 402 | |
| True | 1 | 0.2% |
| Distinct | 272 |
|---|---|
| Distinct (%) | 67.5% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 1053.679204 |
| Minimum | 0 |
|---|---|
| Maximum | 6115.292 |
| Zeros | 132 |
| Zeros (%) | 32.8% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 955.7349999 |
| Q3 | 1590.9052 |
| 95-th percentile | 2792.79305 |
| Maximum | 6115.292 |
| Range | 6115.292 |
| Interquartile range (IQR) | 1590.9052 |
Descriptive statistics
| Standard deviation | 1051.631075 |
|---|---|
| Coefficient of variation (CV) | 0.9980562125 |
| Kurtosis | 1.958354123 |
| Mean | 1053.679204 |
| Median Absolute Deviation (MAD) | 955.7349999 |
| Skewness | 1.179288823 |
| Sum | 424632.719 |
| Variance | 1105927.918 |
| Monotonicity | Not monotonic |
Histogram with fixed size bins (bins=50)
| Value | Count | Frequency (%) |
| 0 | 132 | |
| 1840.825667 | 1 | 0.2% |
| 1230.307 | 1 | 0.2% |
| 2048.6205 | 1 | 0.2% |
| 1635.315 | 1 | 0.2% |
| 1005.659 | 1 | 0.2% |
| 1573.3216 | 1 | 0.2% |
| 672.001 | 1 | 0.2% |
| 277.8355 | 1 | 0.2% |
| 1012.658 | 1 | 0.2% |
| Other values (262) | 262 |
| Value | Count | Frequency (%) |
| 0 | 132 | |
| 57.33500004 | 1 | 0.2% |
| 77.96399999 | 1 | 0.2% |
| 244.48 | 1 | 0.2% |
| 277.8355 | 1 | 0.2% |
| 354.4970001 | 1 | 0.2% |
| 388.4430001 | 1 | 0.2% |
| 406.898 | 1 | 0.2% |
| 414.8729999 | 1 | 0.2% |
| 415.0009999 | 1 | 0.2% |
| Value | Count | Frequency (%) |
| 6115.292 | 1 | |
| 5290.823 | 1 | |
| 4814.842667 | 1 | |
| 4390.119 | 1 | |
| 4315.782 | 1 | |
| 4248.603 | 1 | |
| 3963.48875 | 1 | |
| 3957.758 | 1 | |
| 3913.577 | 1 | |
| 3711.274 | 1 |
| Distinct | 179 |
|---|---|
| Distinct (%) | 44.5% |
| Missing | 1 |
| Missing (%) | 0.2% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 5541.277412 |
| Minimum | 0 |
|---|---|
| Maximum | 134313.7083 |
| Zeros | 224 |
| Zeros (%) | 55.6% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0 |
| Q3 | 8231.020833 |
| 95-th percentile | 22376.76042 |
| Maximum | 134313.7083 |
| Range | 134313.7083 |
| Interquartile range (IQR) | 8231.020833 |
Descriptive statistics
| Standard deviation | 11020.25764 |
|---|---|
| Coefficient of variation (CV) | 1.988757613 |
| Kurtosis | 52.7919528 |
| Mean | 5541.277412 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 5.725167772 |
| Sum | 2227593.519 |
| Variance | 121446078.4 |
| Monotonicity | Not monotonic |
Histogram with fixed size bins (bins=50)
| Value | Count | Frequency (%) |
| 0 | 224 | |
| 4633.444444 | 1 | 0.2% |
| 24804.04167 | 1 | 0.2% |
| 6721.861111 | 1 | 0.2% |
| 8594.138889 | 1 | 0.2% |
| 10092.25 | 1 | 0.2% |
| 8672.541667 | 1 | 0.2% |
| 18037 | 1 | 0.2% |
| 9325.75 | 1 | 0.2% |
| 4741.958333 | 1 | 0.2% |
| Other values (169) | 169 |
| Value | Count | Frequency (%) |
| 0 | 224 | |
| 1634.041667 | 1 | 0.2% |
| 1891.291667 | 1 | 0.2% |
| 2111.458333 | 1 | 0.2% |
| 2172.291667 | 1 | 0.2% |
| 2525.291667 | 1 | 0.2% |
| 2568.666667 | 1 | 0.2% |
| 2639.833333 | 1 | 0.2% |
| 2643.541667 | 1 | 0.2% |
| 3079.208333 | 1 | 0.2% |
| Value | Count | Frequency (%) |
| 134313.7083 | 1 | |
| 74088.83333 | 1 | |
| 65903.29167 | 1 | |
| 60704.22917 | 1 | |
| 38704.95833 | 1 | |
| 32962.5 | 1 | |
| 32014.5 | 1 | |
| 29908.08333 | 1 | |
| 28815.875 | 1 | |
| 27559.89583 | 1 |
| Distinct | 174 |
|---|---|
| Distinct (%) | 43.2% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 98.38726288 |
| Minimum | 0 |
|---|---|
| Maximum | 1981.021 |
| Zeros | 132 |
| Zeros (%) | 32.8% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 17 |
| Q3 | 52.5 |
| 95-th percentile | 604.55 |
| Maximum | 1981.021 |
| Range | 1981.021 |
| Interquartile range (IQR) | 52.5 |
Descriptive statistics
| Standard deviation | 253.7486784 |
|---|---|
| Coefficient of variation (CV) | 2.579080573 |
| Kurtosis | 20.03363266 |
| Mean | 98.38726288 |
| Median Absolute Deviation (MAD) | 17 |
| Skewness | 4.191011677 |
| Sum | 39650.06694 |
| Variance | 64388.39177 |
| Monotonicity | Not monotonic |
Histogram with fixed size bins (bins=50)
| Value | Count | Frequency (%) |
| 0 | 132 | |
| 6 | 7 | 1.7% |
| 8 | 7 | 1.7% |
| 19 | 6 | 1.5% |
| 11 | 6 | 1.5% |
| 25 | 6 | 1.5% |
| 12 | 5 | 1.2% |
| 24 | 5 | 1.2% |
| 7 | 5 | 1.2% |
| 17 | 5 | 1.2% |
| Other values (164) | 219 |
| Value | Count | Frequency (%) |
| 0 | 132 | |
| 4 | 1 | 0.2% |
| 5 | 1 | 0.2% |
| 6 | 7 | 1.7% |
| 6.5 | 1 | 0.2% |
| 7 | 5 | 1.2% |
| 7.5 | 1 | 0.2% |
| 8 | 7 | 1.7% |
| 8.333333333 | 1 | 0.2% |
| 8.5 | 1 | 0.2% |
| Value | Count | Frequency (%) |
| 1981.021 | 1 | |
| 1750 | 1 | |
| 1691 | 1 | |
| 1243.2008 | 1 | |
| 1208 | 1 | |
| 1190.5 | 1 | |
| 1136 | 1 | |
| 1063 | 1 | |
| 1056 | 1 | |
| 1011 | 1 |
| Distinct | 13 |
|---|---|
| Distinct (%) | 3.2% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 0.2571133168 |
| Minimum | 0 |
|---|---|
| Maximum | 1 |
| Zeros | 233 |
| Zeros (%) | 57.8% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0 |
| Q3 | 0.5 |
| 95-th percentile | 1 |
| Maximum | 1 |
| Range | 1 |
| Interquartile range (IQR) | 0.5 |
Descriptive statistics
| Standard deviation | 0.3447907169 |
|---|---|
| Coefficient of variation (CV) | 1.341006842 |
| Kurtosis | -0.2892674134 |
| Mean | 0.2571133168 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 1.019136498 |
| Sum | 103.6166667 |
| Variance | 0.1188806384 |
| Monotonicity | Not monotonic |
Histogram with fixed size bins (bins=13)
| Value | Count | Frequency (%) |
| 0 | 233 | |
| 0.5 | 57 | 14.1% |
| 1 | 43 | 10.7% |
| 0.3333333333 | 25 | 6.2% |
| 0.6666666667 | 17 | 4.2% |
| 0.25 | 6 | 1.5% |
| 0.4 | 5 | 1.2% |
| 0.2 | 5 | 1.2% |
| 0.75 | 5 | 1.2% |
| 0.8 | 2 | 0.5% |
| Other values (3) | 5 | 1.2% |
| Value | Count | Frequency (%) |
| 0 | 233 | |
| 0.2 | 5 | 1.2% |
| 0.25 | 6 | 1.5% |
| 0.3333333333 | 25 | 6.2% |
| 0.4 | 5 | 1.2% |
| 0.4285714286 | 2 | 0.5% |
| 0.5 | 57 | 14.1% |
| 0.5714285714 | 2 | 0.5% |
| 0.6 | 1 | 0.2% |
| 0.6666666667 | 17 | 4.2% |
| Value | Count | Frequency (%) |
| 1 | 43 | |
| 0.8 | 2 | 0.5% |
| 0.75 | 5 | 1.2% |
| 0.6666666667 | 17 | 4.2% |
| 0.6 | 1 | 0.2% |
| 0.5714285714 | 2 | 0.5% |
| 0.5 | 57 | |
| 0.4285714286 | 2 | 0.5% |
| 0.4 | 5 | 1.2% |
| 0.3333333333 | 25 |
%Insatisfação(CSAT)
Categorical
HIGH CORRELATIONHIGH CORRELATIONHIGH CORRELATIONHIGH CORRELATIONHIGH CORRELATION| Distinct | 5 |
|---|---|
| Distinct (%) | 1.2% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 3.3 KiB |
| 0.0 | |
|---|---|
| 1.0 | |
| 0.5 | 3 |
| 0.3333333333333333 | 2 |
| 0.25 | 1 |
Length
| Max length | 18 |
|---|---|
| Median length | 3 |
| Mean length | 3.076923077 |
| Min length | 3 |
Characters and Unicode
| Total characters | 1240 |
|---|---|
| Distinct characters | 6 |
| Distinct categories | 2 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.
Unique
| Unique | 1 ? |
|---|---|
| Unique (%) | 0.2% |
Sample
| 1st row | 0.0 |
|---|---|
| 2nd row | 0.0 |
| 3rd row | 0.0 |
| 4th row | 0.0 |
| 5th row | 0.0 |
Common Values
| Value | Count | Frequency (%) |
| 0.0 | 320 | |
| 1.0 | 77 | 19.1% |
| 0.5 | 3 | 0.7% |
| 0.3333333333333333 | 2 | 0.5% |
| 0.25 | 1 | 0.2% |
Length
Histogram of lengths of the category
Pie chart
| Value | Count | Frequency (%) |
| 0.0 | 320 | |
| 1.0 | 77 | 19.1% |
| 0.5 | 3 | 0.7% |
| 0.3333333333333333 | 2 | 0.5% |
| 0.25 | 1 | 0.2% |
Most occurring characters
| Value | Count | Frequency (%) |
| 0 | 723 | |
| . | 403 | |
| 1 | 77 | 6.2% |
| 3 | 32 | 2.6% |
| 5 | 4 | 0.3% |
| 2 | 1 | 0.1% |
Most occurring categories
| Value | Count | Frequency (%) |
| Decimal Number | 837 | |
| Other Punctuation | 403 |
Most frequent character per category
Decimal Number
| Value | Count | Frequency (%) |
| 0 | 723 | |
| 1 | 77 | 9.2% |
| 3 | 32 | 3.8% |
| 5 | 4 | 0.5% |
| 2 | 1 | 0.1% |
Other Punctuation
| Value | Count | Frequency (%) |
| . | 403 |
Most occurring scripts
| Value | Count | Frequency (%) |
| Common | 1240 |
Most frequent character per script
Common
| Value | Count | Frequency (%) |
| 0 | 723 | |
| . | 403 | |
| 1 | 77 | 6.2% |
| 3 | 32 | 2.6% |
| 5 | 4 | 0.3% |
| 2 | 1 | 0.1% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 1240 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| 0 | 723 | |
| . | 403 | |
| 1 | 77 | 6.2% |
| 3 | 32 | 2.6% |
| 5 | 4 | 0.3% |
| 2 | 1 | 0.1% |
| Distinct | 6 |
|---|---|
| Distinct (%) | 1.5% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 0.4789081886 |
| Minimum | 0 |
|---|---|
| Maximum | 5 |
| Zeros | 247 |
| Zeros (%) | 61.3% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 3.3 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0 |
| Q3 | 1 |
| 95-th percentile | 2 |
| Maximum | 5 |
| Range | 5 |
| Interquartile range (IQR) | 1 |
Descriptive statistics
| Standard deviation | 0.7168385533 |
|---|---|
| Coefficient of variation (CV) | 1.496818326 |
| Kurtosis | 6.64620797 |
| Mean | 0.4789081886 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 2.049297749 |
| Sum | 193 |
| Variance | 0.5138575115 |
| Monotonicity | Not monotonic |
Histogram with fixed size bins (bins=6)
| Value | Count | Frequency (%) |
| 0 | 247 | |
| 1 | 130 | |
| 2 | 19 | 4.7% |
| 3 | 4 | 1.0% |
| 4 | 2 | 0.5% |
| 5 | 1 | 0.2% |
| Value | Count | Frequency (%) |
| 0 | 247 | |
| 1 | 130 | |
| 2 | 19 | 4.7% |
| 3 | 4 | 1.0% |
| 4 | 2 | 0.5% |
| 5 | 1 | 0.2% |
| Value | Count | Frequency (%) |
| 5 | 1 | 0.2% |
| 4 | 2 | 0.5% |
| 3 | 4 | 1.0% |
| 2 | 19 | 4.7% |
| 1 | 130 | |
| 0 | 247 |
| Distinct | 2 |
|---|---|
| Distinct (%) | 0.5% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 3.3 KiB |
| 0 | |
|---|---|
| 1 |
Length
| Max length | 1 |
|---|---|
| Median length | 1 |
| Mean length | 1 |
| Min length | 1 |
Characters and Unicode
| Total characters | 403 |
|---|---|
| Distinct characters | 2 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | 0 |
|---|---|
| 2nd row | 0 |
| 3rd row | 0 |
| 4th row | 0 |
| 5th row | 0 |
Common Values
| Value | Count | Frequency (%) |
| 0 | 352 | |
| 1 | 51 | 12.7% |
Length
Histogram of lengths of the category
Pie chart
| Value | Count | Frequency (%) |
| 0 | 352 | |
| 1 | 51 | 12.7% |
Most occurring characters
| Value | Count | Frequency (%) |
| 0 | 352 | |
| 1 | 51 | 12.7% |
Most occurring categories
| Value | Count | Frequency (%) |
| Decimal Number | 403 |
Most frequent character per category
Decimal Number
| Value | Count | Frequency (%) |
| 0 | 352 | |
| 1 | 51 | 12.7% |
Most occurring scripts
| Value | Count | Frequency (%) |
| Common | 403 |
Most frequent character per script
Common
| Value | Count | Frequency (%) |
| 0 | 352 | |
| 1 | 51 | 12.7% |
Most occurring blocks
| Value | Count | Frequency (%) |
| ASCII | 403 |
Most frequent character per block
ASCII
| Value | Count | Frequency (%) |
| 0 | 352 | |
| 1 | 51 | 12.7% |
Pearson's r
The Pearson's correlation coefficient (r) is a measure of linear correlation between two variables. It's value lies between -1 and +1, -1 indicating total negative linear correlation, 0 indicating no linear correlation and 1 indicating total positive linear correlation. Furthermore, r is invariant under separate changes in location and scale of the two variables, implying that for a linear function the angle to the x-axis does not affect r.To calculate r for two variables X and Y, one divides the covariance of X and Y by the product of their standard deviations.
Spearman's ρ
The Spearman's rank correlation coefficient (ρ) is a measure of monotonic correlation between two variables, and is therefore better in catching nonlinear monotonic correlations than Pearson's r. It's value lies between -1 and +1, -1 indicating total negative monotonic correlation, 0 indicating no monotonic correlation and 1 indicating total positive monotonic correlation.To calculate ρ for two variables X and Y, one divides the covariance of the rank variables of X and Y by the product of their standard deviations.
Kendall's τ
Similarly to Spearman's rank correlation coefficient, the Kendall rank correlation coefficient (τ) measures ordinal association between two variables. It's value lies between -1 and +1, -1 indicating total negative correlation, 0 indicating no correlation and 1 indicating total positive correlation.To calculate τ for two variables X and Y, one determines the number of concordant and discordant pairs of observations. τ is given by the number of concordant pairs minus the discordant pairs divided by the total number of pairs.
Phik (φk)
Phik (φk) is a new and practical correlation coefficient that works consistently between categorical, ordinal and interval variables, captures non-linear dependency and reverts to the Pearson correlation coefficient in case of a bivariate normal input distribution. There is extensive documentation available here.Cramér's V (φc)
Cramér's V is an association measure for nominal random variables. The coefficient ranges from 0 to 1, with 0 indicating independence and 1 indicating perfect association. The empirical estimators used for Cramér's V have been proved to be biased, even for large samples. We use a bias-corrected measure that has been proposed by Bergsma in 2013 that can be found here. A simple visualization of nullity by column.
Nullity matrix is a data-dense display which lets you quickly visually pick out patterns in data completion.
The dendrogram allows you to more fully correlate variable completion, revealing trends deeper than the pairwise ones visible in the correlation heatmap.
First rows
| df_index | Requester_ID | Month | Volume_7days | Volume_15days | Volume_Monthly | ReclameAqui | SocialMedia | Tempo_Medio_Chat | Tempo_Medio_Email | AWT_Chat | %NFCR | %Insatisfação(CSAT) | CSAT_Rated | Target | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0 | 96 | 10121735 | 2021_01 | 1 | 2 | 2 | yes | no | 0.000000 | 8846.875000 | 0.000000 | 0.5 | 0.0 | 0 | 0 |
| 1 | 811 | 1128322 | 2021_01 | 0 | 1 | 1 | yes | no | 0.000000 | 23428.708333 | 0.000000 | 0.0 | 0.0 | 0 | 0 |
| 2 | 2134 | 13481192 | 2021_01 | 0 | 1 | 1 | yes | no | 0.000000 | 28815.875000 | 0.000000 | 0.0 | 0.0 | 0 | 0 |
| 3 | 2367 | 13864777 | 2021_01 | 1 | 1 | 1 | yes | no | 0.000000 | 11196.000000 | 0.000000 | 0.0 | 0.0 | 0 | 0 |
| 4 | 2398 | 13887500 | 2021_01 | 5 | 5 | 5 | yes | no | 729.508250 | 11261.958333 | 26.500000 | 0.2 | 0.0 | 3 | 0 |
| 5 | 3287 | 15204412 | 2021_01 | 3 | 4 | 4 | yes | no | 1240.445667 | 22395.666667 | 32.666667 | 0.5 | 0.0 | 2 | 1 |
| 6 | 4176 | 16511002 | 2021_01 | 5 | 5 | 5 | yes | no | 800.076750 | 3309.375000 | 466.500750 | 0.4 | 0.0 | 1 | 0 |
| 7 | 4473 | 16737270 | 2021_01 | 0 | 1 | 1 | yes | no | 0.000000 | 6550.375000 | 0.000000 | 1.0 | 1.0 | 1 | 0 |
| 8 | 4674 | 16920828 | 2021_01 | 0 | 1 | 1 | yes | no | 0.000000 | 8219.166667 | 0.000000 | 0.0 | 1.0 | 1 | 0 |
| 9 | 4925 | 16985863 | 2021_01 | 1 | 1 | 1 | yes | no | 0.000000 | 4444.291667 | 0.000000 | 0.0 | 0.0 | 1 | 0 |
Last rows
| df_index | Requester_ID | Month | Volume_7days | Volume_15days | Volume_Monthly | ReclameAqui | SocialMedia | Tempo_Medio_Chat | Tempo_Medio_Email | AWT_Chat | %NFCR | %Insatisfação(CSAT) | CSAT_Rated | Target | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 393 | 146626 | 513811 | 2021_05 | 2 | 4 | 4 | yes | no | 3963.48875 | 0.0 | 35.5 | 0.25 | 0.333333 | 3 | 0 |
| 394 | 148166 | 6200699 | 2021_05 | 0 | 1 | 1 | yes | no | 1411.65800 | 0.0 | 149.0 | 0.00 | 0.000000 | 0 | 0 |
| 395 | 149381 | 7175722 | 2021_05 | 0 | 0 | 2 | yes | no | 3644.85950 | 0.0 | 93.5 | 0.50 | 0.000000 | 0 | 0 |
| 396 | 150594 | 8191943 | 2021_05 | 1 | 1 | 1 | yes | no | 526.46100 | 0.0 | 78.0 | 0.00 | 0.000000 | 1 | 0 |
| 397 | 150812 | 8366164 | 2021_05 | 0 | 1 | 1 | yes | no | 869.44800 | 0.0 | 88.0 | 0.00 | 0.000000 | 0 | 0 |
| 398 | 151061 | 8613572 | 2021_05 | 0 | 1 | 1 | yes | no | 2189.55500 | 0.0 | 607.0 | 0.00 | 1.000000 | 1 | 0 |
| 399 | 151214 | 8777560 | 2021_05 | 0 | 1 | 2 | yes | no | 2440.29050 | 0.0 | 428.5 | 0.50 | 0.000000 | 0 | 0 |
| 400 | 151739 | 9237779 | 2021_05 | 2 | 2 | 2 | yes | no | 2631.86800 | 0.0 | 16.0 | 0.00 | 0.000000 | 0 | 0 |
| 401 | 151880 | 931164 | 2021_05 | 1 | 1 | 1 | yes | no | 1390.97000 | 0.0 | 28.0 | 0.00 | 0.000000 | 0 | 0 |
| 402 | 152133 | 9532032 | 2021_05 | 0 | 0 | 1 | yes | no | 1508.04700 | 0.0 | 713.0 | 0.00 | 0.000000 | 1 | 0 |